FAQ

FAQ

Below FAQ are some common concerns of our clients before purchasing the Products. If you have other questions, please just send it to nammachennaiflorist@gmail.com.

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If you have an issue or question requiring immediate assistance, click the button below to chat live with a Customer Service representative. If we aren’t available, email us, and we will get back to you within 20-36 hours!

Shipping Information :

An online flower shop is a website that allows customers to browse and purchase flowers and gifts online.
To place an order, select the flowers or gifts you would like to purchase and add them to your cart. Then, proceed to checkout and enter your billing and shipping information.
After placing your order, you should receive an email confirmation that includes your order details and a confirmation number.
Online flower shops typically offer a variety of flowers, including roses, lilies, daisies, and tulips. Some may also offer exotic flowers or specialty arrangements.
Many online flower shops offer customization options, such as selecting the type and color of flowers, as well as the vase and other decorative elements.

Delivery Information :

Flowers are typically delivered via a local florist or delivery service. Some online flower shops offer same-day or next-day delivery, while others may require more lead time.
Most online flower shops have cancellation and change policies in place. Be sure to check the shop’s policy before placing your order.
Yes, most online flower shops allow you to include a personalized message with your flower delivery.
If you have a problem with your order, contact the online flower shop’s customer service department. Most shops have a customer service phone number or email address listed on their website.
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